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Frequently asked questions

Frequently asked questions

  1. Are these REAL Autographed actually signed by the celebrity?

  2. What size are the photographs?

  3. Can I send you an item of mine to get signed?

  4. Do your items include a Certificate of Authenticity (COA)?

  5. How will my order be shipped?

  6. How do you package items for shipping?

  7. What is your return policy?

  8. I joined your mailing list to get a $10 off coupon, but I didn't get it?


  1. Are these REAL Autographed actually signed by the celebrity?


    They absolutely are!

    Every autograph that we sell was obtained In-Person (Face to Face with the Celebrity)

    They are 100% authentic autographs!

    NOT a Pre-Print or Reprint of an authentic autograph, The celebrity mentioned has hand signed each and every item in our inventory.



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  2. What size are the photographs?


    Most of the items we have in inventory are 8 inch by 10 inch photos. You can assume that an item is an 8 inch by 10 inch photo unless it is stated otherwise in the description of the item.



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  3. Can I send you an item of mine to get signed?


    We are unable to allow you to send us items to be signed, as we only get items when we see the celebrity face to face, and most of the time we have no idea if we will see someone tomorrow or not for years.

    The only exception to this is if we are holding a private autograph signing and the celebrity will allow us to bring different items to be signed.



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  4. Do your items include a Certificate of Authenticity (COA)?


    EVERY item that we sell includes a Certificate of Authenticity! Most items also include the DATE and LOCATION of when and where the item was signed as well at no additional cost. We provide this information when ever it is possible.



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  5. How will my order be shipped?


    Most orders are shipped with in 48 hours from the time they are placed, MOST will be shipped with in 24 hours.

    You can select the shipping method you would like when you are checking out, we offer a few options for you to select depending on how fast you need your order.



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  6. How do you package items for shipping?


    Flat items (8x10 or smaller photographs) are shipped in between 2 thick sheets of cardboard for safety.

    Posters are rolled and shipped in a cardboard tube.

    Larger items are evaluated on an item by item basis.

    If you have any questions or concerns, please click the contact us link to ask before you order.



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  7. What is your return policy?


    We only accecpt returns for authenticity reasons, but since we only sell items that our company personally obtained, there is no way that this could be an issue.

    We have not had a return for authenticity ever!



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  8. I joined your mailing list to get a $10 off coupon, but I didn't get it?


    When you sign up for our mailing list, you must confirm your membership by clicking on the confirmation link that will be sent to the email address you signed up from. 60 minutes after you confirm your membership, you will get an email with the coupon code to Save $10.

    If you still didn't get the email with your coupon, you may submit a support ticket and we will make sure to get it to you as soon as possible.

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